Carrier Contact Information

We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carriers directly.

Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.

We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, Pilot, or XPO. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle.

Common Carrier Tracking Information	Contact Information
UPS	Phone: 1-800-742-5877
US Postal Service	Phone: 1-800-222-1811
Amazon	Visit Deliveries Shipped with Amazon
FedEx	Phone: 1-800-463-3339
DHL Express	Phone: 1-800-225-5345
Other Carrier Tracking Information	Contact Information
ABF Freight	Phone: 1-877-609-5681
Aramex	Phone: 1-718-553-8740
Aramex Australia	Phone: Visit the Aramex Australia Courier Locator to find the local number
Asendia	Phone: N/A
Australia Post	Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045
CEVA Logistics	Phone: 1-844-215-0640
Chilexpress	Phone: +56 2 2845 0712
Deprisa	Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393
ECMS EXPRESS	Phone: 1-855-266-9299
Fidelitone	Phone: 1-844-524-6320
Gaash	Phone: +972-072-260-8001
Hanjin	Phone: +82-1588-1612
i-parcel	Phone: 1-800-782-7892
Israel Post (ILP)	Phone: +972-076-887-1216
Innovel Solutions	Phone: 1-888-460-5404
Kerry eCommerce	Phone: (from Hong Kong) (+852) 3513 0786
Landmark Global	Phone: 1-888-205-2251 (Toll free)
LaserShip	Phone: 1-804-414-2590
Lonestar Overnight	Phone: 1-800-800-8984
Menlo Worldwide/UPS Supply Chain Solutions	Phone: 1-800-443-6379
Naqel	Phone: +966920020505 (in SA) / 1- 800-246-4444
Ninja Van	Phone: (+65) 6602 8271
NSD	Phone: 1-833-744-7673
OnTrac	Phone: 1-800-334-5000
Parcel Pool	Phone: 1-877-727-2354
Pasar Express	Phone: (from Bogotá) 571 2916500 / (from Medellin) 574 6042828 / (From Cali) 572 4897575 / (rest of country) 01 8000 111 752
Pilot	Phone: 1-877-549-0160
Pitney Bowes	Phone: N/A
Servientrega	Phone: + 571 7700200
SF Express	Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063
TForce Final Mile (formerly Dynamex)	Phone: 1-855-396-2639 / (from Canada) 1-800-387-7787
XPO Logistics	Phone: 1-833-502-9774